محادثات دعم العملاء السعودية

{
  "id":           "uuid",
  "status":       "completed",
  "metadata":     { "dialect": "Najdi", "sector": "Fintech", "sentiment": "Angry", "topic": "Transfer Failed" },
  "conversation": [ { "role": "user", "content": "..." }, { "role": "agent", "content": "..." } ],
  "slug":         "transfer-failed-a1b2c3"
}